DEPOSITS:
The minimum non refundable deposit listed on booking form is due per person and must be lodged with booking agent before any booking is made. Talk to us about how travel Insurance can protect your deposit.
INSTALLMENT PAYMENTS:
An additional instalment payment of a minimum of 25% of your total trip cost is due no less than 8 months before departure to secure components of your trip. Should you be booking within 8 months of departure the instalment payment is due within 30 days of deposit. Talk to us or your booking agent about how travel Insurance can protect your instalment payments.
FINAL PAYMENTS:
Final payments are due 90 days prior to travel. In addition some operators may have their own payment conditions which may vary from standard payment deadlines, additional payments will be advised. Where other supplier discounts are utilised, different conditions and payment schedules may apply; this may alter final payment deadline. Full details are available from your booking agent or Allways Dive Expeditions, the onus rests with you to contact us for these details.
CANCELLATIONS AND REFUNDS: ALL INITIAL DEPOSITS ARE NON REFUNDABLE AND NON TRANSFERABLE. Instalment payments whether invoiced or made voluntarily are subject to administration fee deduction by Allways Dive Expeditions and operator cancellation policies including those of your booking agent. We will endeavour to secure any applicable refunds from operators on your behalf for monies paid, however all refunds are subject to cancellation requirements and costs that may occur where your cancellation alters configuration of a group departure. NO refunds are possible where notice of cancellation is given inside of 75 days prior to departure. The onus of obtaining details pursuant to individual operators and being fully informed of individual operator refund conditions rests with you the traveller.
ERRORS AND OMISSIONS:
Allways Dive Expeditions and its booking agents have made every endeavour to ensure that brochure and advertised details & pricings are correct, however due to changes in airline fares & other charges, prices are subject to increase prior to departure without notice. Prices quoted in AUD, fluctuations in exchange rates affect costing.
FEES:
General amendment fee: General amendments will incur a $44.00 amendment fee. Late payment fee: Final payments not paid by due date will incur a late payment fee of $50.00 per person. Late bookings: A late booking fee of $55.00 is levied for bookings made less than 7 days prior to departure. Wholesalers & Operators may also levy an amendment fee which will be an additional charge, contact us for details.
YOUR DETAILS:
Please ensure names you have advised us are absolutely correct according to your passport. Name changes in regards to airline ticketing will incur an amendment fee or issuance of a brand new ticket. The fees levied for these services are levied by the Airlines. Airline fees will not be absorbed by Allways Dive Expeditions or its agents & will be payable by the passenger to whom the charge relates.
VISAS:
Please contact the office if you have been convicted of a criminal offence, as certain visa conditions may apply.
HEALTH:
Consult your doctor or Travelvax on 1300 360 164 in regards to medical and immunisation advice.
DISCLAIMER:
Sales of all services described in this document are made by Allways Dive Expeditions as a disclosed agent for the person or company providing those services. You release & discharge Allways Dive Expeditions to the full extent possible at law for liability relating to any loss and /or damage suffered by you or any other person named on this document- Including but not limited to: a) Loss of prepaid diving activities b) Theft of luggage or personal belongings c) Illness injury, or death and d) Any charges made by any of the service providers e) Delays, omissions, accidents or negligence caused by any party f) Any other loss or damage whatsoever.
TRAVEL INSURANCE: NOT COMPULSORY BUT DEFINITELY ESSENTIAL
Insurance is highly recommended when travelling and covers you from the time of issuance, cover yourself and your monies paid for any given departure by insuring yourself for the departure. Contact us for a PDS and application form.
GROUP BOOKINGS:
All group bookings require a minimum of 10 adults. If groups do not reach this number, price increases may occur.
YOUR PASSPORT MUST HAVE A MIN 6 MONTHS VALIDITY PAST YOUR INTENDED RETURN DATE.
YOUR PASSPORT MUST HAVE A MIN OF 2 UNSTAMPED PAGES FOR VALID TRAVEL.
AIRLINE POLICY INDICATES PASSENGERS WITH LESS THAN 6 MONTHS VALIDITY AND / OR 2 UNUSED PAGES IN THEIR VALID PASSPORT WILL NOT BE CLEARED FOR BOARDING!